This course is designed to enhance the understanding of how easy it is for individuals to lose these basic values and the things that we can do to help them gain the back with best practice.
This course covers:
The basic principles of caring for others
Zero Tolerance of all forms of Abuse
Supporting individuals with respect and dignity
Promoting independence/choice/control
Communication & listening skills
Supporting Complaints
Learning best practice from those who receive it
The Kis Academy supports the Dignity in care campaign!
Supporting Complaints